At DataSquirrel, we understand the importance of protecting the privacy of our customers and their data. We are committed to collecting, using, and disclosing personal information in a most safe, workable manner compliant with the laws of Singapore in which we are registered, and compliant to GDPR and PDPA obligations. This privacy policy explains how we collect, use, store and disclose personal information.

Collection of Information

We may collect personal information from our customers in a variety of ways, including through online forms, uploaded data files, online comments, through the use of our software or services.

We also collect information from our customers through the use of cookies and other tracking technologies to improve our services. Only when strictly necessary the types of personal information we collect include, but are not limited to, names, addresses, phone numbers, email addresses, and payment information.

Use of Information

We use the personal information we collect for a variety of purposes, including to provide our customers with the software or services they have requested, to communicate with our customers, to improve our products and services, and to comply with legal requirements.

Disclosure of Information

We do not disclose personal information to third parties without the consent of our customers, except as required by law or to comply with a legal process. We may also share personal information with our service providers, such as our hosting and data storage providers, but only as necessary to provide our software or services, and where possible we use anonymised and encrypted data, unless our customers chose explicitly not to.

Security

We take reasonable measures to protect the personal information we collect from loss, misuse, and unauthorized access, disclosure, alteration, and destruction. However, no method of data transmission or storage is completely secure, and we cannot guarantee the absolute security of personal or sensitive information.

Access and Correction

Our customers have the right to access and correct their personal information in our possession. To request access or correction, if not possible through our service portal, please contact us at “legal @ datasquirrel.ai”.

Changes to this Privacy Policy

We reserve the right to make changes to this privacy policy at any time. We will notify our customers of any changes by posting the updated policy on our website.

Contact Us

If you have any questions or concerns about our privacy policy, please contact us at “legal @ datasquirrel.ai”.

This privacy policy is effective as of Jan 23, 2023.